Process-HR

 

  • Platforms to advertise our jobs are the following:
    • Initial Screening process for resumes: Disqualify anyone who:
      • Did not match the qualifications stated in the job description.
      • Does not have a college degree.
      • Did not display a true passion for healthy living, wellness, or fitness.
      • Does not fit the culture and values of Herbal Goodness.
      • Does not have experience in a self-disciplined work environment. 
      • Is not technology savvy and able to learn quickly or research.
      • Is not responsive.
      • Expected salary/compensation does not fall within reason of stated compensation

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    B: Selecting, Interviewing & Hiring: The process of selecting the right person.

    • Set up Initial Phone Interview. 
      • Email the candidate to request an initial 20-30 minute phone interview.
      • Interview questions to ask to get a sense of the applicant
        (PS: disqualify candidates who have not spent time on our website to learn about us, our vision and mission prior to interview.
      • *refer back to the applicant's application before and during interview to evaluate the provided information regarding desired salary, virtual job experience, college degree obtained, and reasons for applying to Herbal Goodness.
      • Salary or compensation: Always ask the potential candidate (i) What they will bring to the table (ii) their expected or desired salary or compensation. Initial offer or figure of starting compensation should not be disclosed until determined based off of experience. 

    • Ask candidate to fill out the job application form in bambooHR if they havent already.

    • Review interview responses to match our expectations especially for virtual work (let them review our virtual worker policy):
      • Does candidate have a passion for healthy and active living?
      • Does the candidate have experience in a self-disciplined and motivated work environment?
      • Does candidate have tools necessary to work remotely?
      • Does candidate have the required or preferred experience for desired position?
      • Does the candidate have resources, innovation or desire to help the company grow?
      • Is the candidate flexible and knowledgeable to assist in other departments when needed?
      • Is candidate tech savvy?
      • Does the candidate resonate with female empowerment and giving back culture.

    • Review  personality test results as a match to position.
      • Does the candidates personality test match the role for which we are hiring .

    • Flags for Cultural - what would a potential cultural misfit look like and how do we identify them?
      • No Attention to detail.
      • Delay in following up as agreed.
      • Excuses about computer or technology issues
      • Lack of Innovative ideas and problem solving skills.
      • Lack of ability to challenge supervisor respectfully.

    • If needed request candidate's references from application form:
      • Call at least 2 references
      • Disqualify candidate if concerned about candidates character, abilities, skills, personality or incorrect information was provided about work history.
    • Cross check qualifications and certificates.
    • If all points above seem ok and candidates pass, create and send offer letter to candidate and ask them to sign, and return within 5 days through bambooHR.
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      C: On-boarding, Orientation & Account Set Up:  Step by step process:

        • Send congratulatory email to candidate. 
        • Determine accounts needed to be set up and assist in set up
        • Record which accounts have been set up for each team member in BambooHR
      • Create @herbalgoodnessco email address for new team member 
      • Send them this training documents to get them started.: 
      • Update our website with new team member's bio and  photo from their BambooHR page.
      • Walk them through new team member orientation document, virtual worker policy and About Herbal Goodness slideshow as well as our Growth plan.
      • Ask them to review - About our products and FAQ pages, score card. 

        Two weeks later:
      • Work with team member supervisor to set up goals, job deliverables and rocks and update score card with this information.

        OTHER ITEMS
      • Designing and Ordering company Shirts: Order a t-shirt on our website, through shopify backend with $0 and send to them.
      • Care Box: Send a sample box containing select products.
      • Team member that will get a credit card? Have them read and fill the company credit card policy. Issue credit card.
      • Team member that will be travelling? Have them read and complete the travel policy.
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      D: Quarterly Performance and Goal Reviews: 

      • One week prior to the end of Quarter, perform one on one quarterly reviews.
      • Have productive and meaningful conversation surrounding all future goals and individual concerns.
      • Add notes about this conversations to BambooHR

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      E: Team Building and Engagement activities.

      • If possible plan to have an annual retreat and team building engagement activity. 
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        F: Termination: The process of saying good bye

        • By Phone: Schedule a meeting, discuss briefly decision, obtain feedback and terminate verbally.
        •  If physically meeting, create and print out termination letter, discuss briefly.
        • Shut down all accounts immediately following termination including bambooHR, Google drive, email, phone, social media, back-end (website/amazon) and Credit cards. 
        • Update our website team page - delete profile
        • Update payroll to terminate status of employee and pay out last pay check.